At Tinyseeds Fashion LLP, we aim to offer a smooth and reliable shopping experience. We understand that sometimes orders may need to be changed or cancelled, and this policy outlines the conditions and process for doing so—applicable to all prepaid orders only.
1. Cancellation Eligibility
You may cancel your order any time before it is shipped.
Order Status | Cancellation Allowed | Refund Eligible
--------------------------|----------------------|------------------
Order placed, not shipped | Yes | Yes (full refund)
Order already shipped | No | No (must wait for delivery and initiate a return)
Once your order has been shipped, it cannot be cancelled. However, you may request a return after delivery as per our Return & Replacement Policy.
2. How to Cancel an Order
To cancel your order, contact us as soon as possible via:
- Email: support@tinyseedsfashion.com
- WhatsApp: 7305371417
Include the following details:
- Your Order ID
- Registered phone number or email
- Reason for cancellation (optional)
Our support team will confirm the order status and process the cancellation if it is still eligible.
3. Refund Timelines for Cancelled Orders
If your order is cancelled before dispatch, we will initiate a full refund to your original payment method.
Payment Mode | Refund Timeline
--------------------------|----------------------
UPI / Netbanking / Wallet | 3–5 working days
Debit/Credit Card | 5–7 working days
Refunds are issued promptly by us, but actual credit to your account may vary depending on your bank or payment provider.
4. Partial Order Cancellation
If your order contains multiple items, you may cancel individual items before they are shipped. Shipped items cannot be cancelled.
For partially cancelled orders:
- You will receive a refund for the cancelled item(s) only
- Remaining items will be delivered as scheduled
5. Cancellations Initiated by Tinyseeds Fashion LLP
In rare circumstances, we may cancel your order due to:
- Item going out of stock after order placement
- Payment failure or verification issues
- Website or pricing errors
- Delivery unserviceable to your location
In such cases:
- You will be notified immediately
- A full refund will be initiated without needing any action from your side
6. After Shipment – What Are Your Options?
If your order has already been dispatched:
- You can no longer cancel the order
- You must wait for delivery and initiate a return if you no longer wish to keep the item
Refunds will be processed only after the item is received and passes quality inspection.
7. Policy Misuse & Restrictions
To ensure fairness to all customers, we reserve the right to:
- Limit or deny cancellation requests for orders that are already processed
- Block cancellation access in case of suspicious or excessive behavior
8. Need Help?
Our team is here to assist with any cancellation or order modification requests.
Email: support@tinyseedsfashion.com
WhatsApp: 7305371417
Support Hours: Monday to Saturday, 10 AM to 6 PM IST
9. Legal Notice
This policy is governed by Indian law. Tinyseeds Fashion LLP reserves the right to revise, update, or amend this policy at any time without prior notice. The latest version will always be available on our website.